Privacy Policy

Introduction

My Healing Suite by Faith2Felicity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myhealingsuite.com, use our services, or interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Book an experience or event through our booking system
• Fill out a contact form or inquiry
• Subscribe to our email newsletter
• Register for a pop-up event via Eventbrite or similar platforms
• Interact with us on social media

This information may include:

• Name and contact information (email address, phone number)
• Event details (date, location, number of guests)
• Company name (for corporate bookings)
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use the information we collect to:

• Process and confirm your event bookings
• Communicate with you about your inquiries and reservations
• Send you newsletters and promotional content (with your consent)
• Improve our website and services
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve site functionality
• Analyze traffic through services like Google Analytics

You can control cookies through your browser settings. Note that disabling cookies may affect certain features of our website.

Third-Party Services

We use trusted third-party services to operate our business. These services may collect information as described in their own privacy policies:

• Eventbrite: For event registration and ticketing
• GoHighLevel: For booking forms and customer communication
• Google Analytics: For website traffic analysis
• Email Marketing Platform: For newsletter distribution
• Payment Processors: For secure payment handling

We encourage you to review the privacy policies of these third-party services.

Email Communications

If you subscribe to our newsletter, you will receive periodic emails about:

• Upcoming pop-up events and experiences
• Wellness tips and crystal education
• Special offers and promotions
• Company news and updates

You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our business (as described above)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure HTTPS encryption for all website traffic
• Secure third-party payment processing (we do not store credit card information)
• Limited access to personal information by authorized personnel only

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.